ford fixes power windows on escape after warranty ends: roseman - car power window
Mabe Canada replaced the broken glass door on my GE oven this week. The one-
The one year warranty has expired but I can still fix it for free.
After I wrote this question on July 20, I heard from other readers whose oven glass was broken.
They didn't know they were eligible for help, but in the end they got a new warranty designed to protect the manufacturer from liability after a while.
But under the law, the product must be marketable and for the intended purpose.
Conditions that cannot be denied by the warranty.
I have recently helped three people to repair or refund because they feel the product is not working properly.
In one case, there was a design flaw in the electric window of a car.
The other two are barbecues, which the owner found unsafe.
Cathy White complained about the headwind in the window on her 2009 Ford Escape suv.
She reported the issue multiple times three months after her purchase.
"When the windows move up and down, they sometimes sound like nails on the blackboard," she told me . ".
"The seal is not perfect, so dust and dirt particles will enter the track in and out of the glass.
There are scratch lines from top to bottom on the window.
"On June, she wrote to Ford Canada after finding out that it had a service announcement (TSB 11-2-15)
About "window creaking and/or vertical window glass scratches" on the Escape model built on or before August ". 13, 2010.
This is a known issue, she believes, and she will make sure it is fixed.
But she was rejected because her warranty period was improved
She's already over 60,000. Kilometer limit.
White repaired all four windows during the warranty period.
A job that costs about $1,000.
After I asked Ford to review the case
"It's to get them to take responsibility for a poorly designed system and fix it, not to try to shirk responsibility," she said . ".
Olive Spence bought the gears Gear Grill, deck grill at loblaww for $99
There is her own shop near her cottage.
She put it together as instructed, but it was not comfortable to use.
"The design is very bad," she said . "
"Like other barbecues, the food rack won't sit down, and when you go to flip the burger or steak, the grill slides down right away.
"She went to two Lobo stores in Toronto where returns were not accepted.
When she called customer service, she was 14-
Day exchange period.
The manufacturer also refused to help.
Spence got a quick refund after I complained to her about CSA
Certified products from Lough headquarters.
"We are sorry for the customer's experience with this product," said spokeswoman Julija hunt . ".
"Customer satisfaction is our top priority and we hope that in this case we will be able to meet the expectations of our customers.
Arthur Cuthbert wrote to me saying that he bought a Duken barbecue at Home Depot five years ago for less than $1,000.
"Barbecue is not safe, there is an explosion under the light --up,” he said.
"I'm not looking for a replacement.
I would like to know how CSA and UL stickers are on machines that cannot be lit safely.
"Cuthbert was rejected by retailers, manufacturers and CSA in Cleveland, Ohio.
He was frustrated with a store employee who told him not to come back after he complained.
The Home Depot headquarters took the issue seriously and tried to carry out repairs.
Since Cuthbert was still uncomfortable with the lighting for the barbecue, he got a $500 gift certificate to buy a new one.
"We have tried a lot of unsuccessful ways," he said . "
The guarantee is not absolutely correct.
If you can prove that there is a serious defect and you have talked about it during the warranty period, you can still get help after the warranty is over.
Alan Rothman wrote about personal finance and consumer issues.
You can find her at eroseman @ the star. ca or www. ellenroseman.